Volunteer Ecosystem Lead

The Volunteer Ecosystem Lead helps design and maintain an inclusive, accessible, and growth-oriented volunteer program for StoryBridge.

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This role ensures that StoryBridge’s volunteer system reflects the organization’s commitment to equity, diversity, inclusion, and accessibility while also creating meaningful learning and leadership opportunities for volunteers.

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A central goal of this role is to help StoryBridge provide valuable volunteer experiences—especially for newcomers and youth seeking Canadian work experience—while ensuring volunteers feel supported, respected, and able to grow within the organization.

Key Responsibilities

This role will help build the volunteer systems that support all StoryBridge programs and community initiatives.

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Responsibilities may include:

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Volunteer Program Development

• Developing and maintaining the StoryBridge volunteer program structure

• Supporting the creation and review of volunteer role descriptions

• Ensuring volunteer opportunities are inclusive and accessible

• Helping develop onboarding and orientation processes for new volunteers

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Volunteer Experience and Well-Being

• Supporting supervisors and project leads in managing volunteers effectively

• Helping develop check-in practices that support volunteer well-being and prevent burnout

• Maintaining feedback mechanisms that allow volunteers to share their experiences

Accessibility and Inclusion

• Reviewing volunteer roles and practices through an equity, diversity, inclusion, and accessibility lens

• Supporting processes that allow volunteers to request accommodations when needed

• Helping identify and remove barriers to participation for volunteers from diverse backgrounds

Volunteer Growth and Skill Development

• Supporting systems that help volunteers track their experience and contributions

• Helping develop reference letter and certificate processes for volunteers

• Encouraging pathways for volunteers to move into leadership roles within the organization

Policy and Governance Alignment

• Reviewing volunteer practices to ensure alignment with StoryBridge policies and governance requirements

• Identifying gaps in volunteer-related policies and recommending improvements

• Providing periodic updates to the Executive Director regarding volunteer engagement and development

Skills and Qualities

This role is well-suited to someone interested in nonprofit leadership, volunteer management, or organizational development.

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Helpful qualities may include:

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• Strong organizational and systems thinking skills

• Interest in equity, diversity, inclusion, and accessibility practices

• Experience coordinating volunteers or community initiatives

• Ability to collaborate with diverse teams

• Interest in developing sustainable community programs

Experience with volunteer management or nonprofit governance is helpful but not required.

Support and Learning Opportunities

The Volunteer Ecosystem Lead works collaboratively with the Executive Director and project or program leaders across StoryBridge.

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Support may include:

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• Orientation to StoryBridge programs and governance structure

• Collaboration with project leads and program coordinators

• Opportunities to shape the long-term development of the StoryBridge volunteer system

This role may begin as a volunteer leadership role and could evolve into a staff or senior volunteer position as the organization grows.

Volunteer Benefits